Privacy policy

UMSZ BIKEZ Privacy Policy

UMSZ BIKEZ operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a customized shopping experience (the "Services"). UMSZ BIKEZ is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction on the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you declare that you have read this Privacy Policy and that you understand the collection, use and disclosure of your data as described herein.

Personal Information We Collect or Process

When we use the term "personal information", we refer to information that identifies you or another person, or that can reasonably be associated with you or another person. Personal information does not include information collected anonymously or that has been de-identified, so that you cannot be identified from it or that cannot be reasonably associated with you. We may collect or process the following categories of personal information, including inferences derived from such personal information, depending on how you interact with the Services, where you reside and as permitted or required by applicable law:

Contact Data, including your name, address, billing address, delivery address, telephone number and email address.
Financial Information, including credit card, debit card and financial account numbers, payment card information, financial account information, transaction data, payment method, payment confirmation and other payment data.
Account Information, including your username, password, security questions, preferences and settings.
Transaction Data, including the items you view, place in your cart, add to your wish list or purchase, return, exchange or cancel, as well as your previous transactions.
Communications with Us, including the information you include in your communications with us, for example when you send a question to customer support.
Device Data, including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage Information, including information about your interaction with the Services, namely how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from You, including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our Service Providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our Partners or other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Personalize and Improve the Services. We use your personal information to provide you with the services, including to perform our contract with you, process your payments, handle your orders, remember your preferences and items of interest, send notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate any returns and exchanges, allow you to post reviews and create a personalized shopping experience for you, such as recommending products related to your purchases. This may involve using your personal information to further personalize and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages by email, SMS or postal mail, and to display online advertisements of products or Services on the Services or on other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.
Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and purchasing experience, detect, investigate or take action against possible fraudulent, illegal, unsafe or malicious activities, protect public safety and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password or other access data with anyone.
Communicate with You. We use your personal information to provide you with customer support, to serve you, to provide you with effective Services and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or to respond to valid legal process, including requests from law enforcement or government authorities, to investigate or participate in civil discovery proceedings, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With Shopify, suppliers and other third parties that provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services, based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you reside, you may have the right to ask us not to share information about you to show you targeted advertising and marketing, based on your online activities across different merchants and websites.
When you instruct, request or otherwise consent to us providing certain information to third parties, such as to ship your products or through the use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In the context of a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce the applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services, in order to provide you with and improve the Services. The information you submit on the Services will be transmitted and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, to provide you with and improve the Services. In addition, to help us protect, grow and improve our business, we use certain enhanced Shopify features that include data and information obtained from your interactions with our store, together with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, together with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information on how Shopify uses your personal information and on any rights you may have, please see the Shopify Privacy Policy for Customers. Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify privacy portal link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or managed by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee nor are we responsible for the privacy or security of such sites, including for the accuracy, completeness or reliability of the information found therein. Information you provide in public or semi-public locations, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on its use by us or by third parties. Our inclusion of such links does not, by itself, imply endorsement of the content of such platforms or of their owners or operators, except as indicated in the Services.

Children's Data

The Services are not intended to be used by children and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us through the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as these terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable and we cannot guarantee "perfect security". Furthermore, information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information with us.

The period during which we retain your personal information depends on several factors, such as whether we need the information to maintain your account, to provide you with Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may refuse your request as permitted by law.

Right of Access/Knowledge. You may have the right to request access to the personal information we hold about you.
Right of Deletion. You may have the right to request deletion of the personal information we hold about you.
Right of Rectification. You may have the right to ask us to correct inaccurate personal information we hold about you.
Right of Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transmit it to a third party, in certain circumstances and with certain exceptions.
Manage Communication Preferences. We may send you promotional emails and you may opt out of receiving them at any time, using the unsubscribe option provided in the emails we send you. If you unsubscribe, we may still send you non-promotional emails, for example, about your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations provided by local law, you may exercise the following rights, in addition to those described above:

Object to Processing and Restrict Processing: You may have the right to ask us to stop or limit the processing of personal information for certain purposes.
Withdraw Consent: When we rely on consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of the processing carried out based on your consent before its revocation.

You may exercise any of these rights where indicated on the Services or by contacting us through the contact details below. For more information on how Shopify uses your personal information and on any rights you may have, including rights regarding data processed by Shopify, please see https://privacy.Shopify.com/pt.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require the representative to prove that you authorized them to act on your behalf and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us through the contact details below. Depending on where you reside, you have the right to appeal our decision by contacting us through the contact details below, or to lodge your complaint with the local data protection supervisory authority. For the EEA, you can find a list of the supervisory authorities responsible for data protection here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or equivalent contracts issued by the relevant competent authority of the United Kingdom, as applicable, unless the data is transferred to a country that has been deemed to offer an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and issue notification as required by applicable law.

Contact

If you have questions about our privacy practices or about this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us or send us an email to info@umsz-bikez.nl or contact us at:

ManSha B.V.
Sniep 71
1112 AJ Diemen
Netherlands

For the purposes of applicable data protection law, we are the data controllers of your personal information.